Das VAKOG-Modell und dessen Einfluss auf das Design eines Kommunikationsinterfaces für Fluglotsen
Description
Based on ethnographic studies on the work environment of flight controllers in Germany, we addressed the means of communication required during their work. Since communication is an essential part of managing and controlling air traffic, for example between Feeder Controllers and Tower Controllers, we analyzed occurring difficulties and problems during a Wall Walk, derived a set of features for possible solutions and finally designed an interface prototype, which was iterated with novice users and Feeder controllers.
